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Frequently asked questions

What are the advantages of renting a car from Highway Cabs?
  • Unique wide network and spread across big and small cities and towns, wherein, other competitors do not have a presence or interest.
  • Complete customer oriented service and culture.
  • Integrity and understanding of the importance of ethical practices which benefit the end user too.
  • Continuous up gradation of processes.
  • Customized fares and packages for specific travel needs.
What are the advantages you would get renting a car from us?

We provide quality car rental services at competitive rates. We have friendly and efficient staff to help. All our cars are less than 3 years old, well maintained and are driven by chauffeurs who are highly experienced and courteous. Currently, we provide services in 60 cities through 158 garages thus you can be sure that we have covered each part of India well and also various locations of all big cities.

How do we ensure your on-road safety?

For on-road safety, we provide cars which are less than 3 years, clean, well maintained cars and hire only courteous and experienced chauffeurs well versed with regional routes. Our Chauffeurs are reliable, and trained to drive safely; so, you can feel relaxed and comfortable about your safety while riding one of our rental cars.

What if the plan changes and the car is needed for extra days or the trip needs to be cancelled or shortened?

We understand that the trip plan can change and in the event that the car is needed for more time/days than what the car was booked for or the trip is to be cancelled or shortened, you can contact our 24x7 customer support through email or phone as mentioned in the confirmation voucher.

When is the driver and car detail provided ?

The driver and car detail is provided at least 2 hours before the scheduled pickup in email and through SMS. The email and SMS are provided by you at the time of making the booking.

Do I need to register on your site to book tickets?

No. You can use our service fully without the need to register. You just need to provide your details at the time of booking.

What if the car doesn't show up?

In case the vehicle you booked doesn't show up, we will offer you a full refund immediately.

What if the car shows up late?

We try our best to ensure our partners reach our customers on time. But in case of delays, do call us and we will help you out by either providing an alternate vehicle or giving you a full refund.